Frequently Asked Questions

We have several payment options, to give you a wonderful shopping experience:

  • Cash On Delivery (Only Karachi)*
  • Bank Transfer Payment
  • Cheque

* Cash on delivery service is only available for Karachi customers. You can pay cash at the time of delivery of the product at your doorstep.

Please login to your account and go to “my order” to check all details of your order. To check the status of your order by clicking on the track order link sent to you through e-mail from us.

Yup. We accept orders by phone, it is easy way to order from anywhere, anytime. allows its customer to use all payment methods except for the cash on delivery. You can also use the bank to transfer the money for the order.

Your order will be confirmed within 3 days of placement. After a period of three days longer without confirmation received, your order will be canceled.

We know what gifts mean to your loved ones. So, keep the essence of gifting intact for you, the gift packaging would not include any price invoice.

A specific order can only be delivered to one address. As a suggestion, we request you to place two orders for different addresses.

When your product is shipped, an email will be sent to you containing the details of the tracking number and the name of the logistics provider.

Visit the website for logistics service TCS & Leopards and enter the tracking number to know your shipping information.

Unfortunately, the courier company does not allowed to check the order before payment.

After you place an order on cash on delivery, a confirmation call will come  to verify the mobile phone number of the recipient of the order. This is important to ensure good coordination between you and our courier partners. Our team is working on the order confirmation.